Are your products 100% authentic?
Yes. Every product at SIONSKIN is 100% authentic and sourced through trusted suppliers. We carefully curate products that are already performing well in the U.S. market, so you can shop with confidence.
Do you ship from the U.S.?
Yes. All orders ship directly from our Los Angeles location, allowing for faster delivery and a more reliable shopping experience across the U.S.
How long does shipping take?
Most weekday orders are processed and shipped within 24 hours. Delivery times may vary depending on your location and carrier.
Can I track my order?
Yes. Once your order ships, you'll receive a shipping confirmation email with tracking information.
Do you offer free shipping?
We offer free U.S. shipping on orders over $50. Shipping rates for orders below the threshold are calculated at checkout.
How do I know which products are right for me?
Product pages include ingredient details, usage information, and key benefits. If you're unsure, feel free to reach out and we'll do our best to help.
How do I contact SIONSKIN?
Questions? Reach out anytime at care@sionskin.com and our team will be happy to help.